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Customer Service in Specialty Cutting Tool Industry

Customer Service in Specialty Cutting Tool Industry

Posted by Joe Hernandez on 13th Mar 2020

Our Emphasis on Customer Service in your CNC Tool Shopping Experience

Good Morning! I hope your week is going well and many jobs have been completed. Here at Suncutting Tools, we emphasize top of the line service no matter how big or small your order is. We look forward to providing you with the best quality special thread hand taps, chucking reamers, adjustable dies, annular cutters and more. We have many American made cutting tools and look forward creating a great experience for you. We provide high speed steel cutting tools in many sizes. Please do not hesitate to reach out via e-mail or our direct phone number if you need special assistance with your order. Our job is to provide you with the best service and quality possible at a great price. For requested bulk orders, we will provide better pricing than advertised contingent on the quantity and tool type. We have a vast amount of high speed drill bits, chucks, end mill sets, cobalt drill bits, metal slitting saws and more. If you do not see a certain item listed on our website, please reach out as we look to constantly add products.

We value our customer input greatly and we look forward to servicing all of your cutting tool needs. We are also on Instagram @suncuttingtools so give us a follow there. We advertise our promotions on there and stay engaged with our following. We also ship internationally upon request and provide expedited shipping upon request. While there are many cnc cutting tool stores, we truly separate ourselves from everyone else with our incredibly personalized concierge approach. In today’s day and age, technology allows for us to provide instant service along with an open line of communication. We have our tools listed on various e-commerce platforms as well, but for the best pricing on products and shipping & handling please shop on our website . We have shipped hundreds & hundreds of orders domestically and many international orders as well. At Suncutting Tools, we are on the cutting edge of cutting tools. Our tools are capable of some of the toughest jobs and most precise jobs. We take pride in helping our customers achieve great results exceeding expectations.

When using cutting-tools, we advise you to take proper safety measures. Please look up the appropriate safety protocol for the task at hand. We want to make sure our customers are safe at all times. If you have any ideas, feel free to use our “contact us” page in order to submit those requests. We respond quickly and hope to resolve any inquiries in a timely fashion. We try to keep our customers informed on our deals through our Suncutting Tools social media pages. We ask that you reach out to us if you need any clarification on our promotions. For more updates, please follow our social media channels and be sure to browse our website for great cutting tool prices. We generally sell a large volume of special thread hand taps, hex dies, chucking reamers and more. We are open to new product suggestions as well should you have any.